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Your ez66 account is connected to the local wallet routes you already use — Nagad, Rocket and Upay are the configured payment rails here. Every deposit and withdrawal starts from your signed-in account area, where the available methods and current limits are shown directly.
Adding money to your ez66 balance starts at the cashier section inside your signed-in account. We've configured Nagad, Rocket and Upay as the primary deposit routes, so you can fund your account from the same wallet you use day to day.
Log in and navigate to the Deposit section inside your account area. The cashier screen lists the currently active payment routes.
Select Nagad, Rocket or Upay from the method list. The screen then shows the correct transfer number and any reference code to include.
Open your wallet app, enter the amount shown and complete the transfer. Include the reference code exactly as displayed on the deposit screen.
Return to your account and check the transaction history. Your balance updates once the deposit is matched to your account record.
When you want to move money out of your ez66 account, the withdrawal screen is in the same cashier section as the deposit route. We ask you to select the wallet method first — Nagad, Rocket or Upay — then enter the wallet number you want the funds sent to. That number must match the wallet registered to your account; payouts do not go to a third-party number. Enter the amount you want to withdraw and confirm.
Go to the cashier inside your account and select Withdraw. The page lists the methods available to your account at that time.
Choose Nagad, Rocket or Upay. Enter the wallet number linked to your account — this must match your registered details.
Type the withdrawal amount within the limits shown on screen. Review the summary and confirm. Your account balance reduces immediately on confirmation.
Monitor the pending status in your transaction history. Check your wallet once the status changes to confirm funds have arrived on the wallet side.
Before a withdrawal can be processed, your account may need to pass through a verification check. The exact fields and documents required are shown inside your account area — we surface only what is relevant to your account status at that point, so the screen is the reliable source, not a general list. Common account-check steps involve confirming your identity details match what was entered at registration and verifying that the wallet number belongs to you.
Log in and look for any verification notice or flag in your account area. The screen shows exactly what step is outstanding and what is needed.
Complete only the fields the verification screen asks for. Submit the information in the order shown — each step unlocks the next.
Your name and wallet number must match what you entered at registration. Discrepancies at this stage pause the verification process until corrected.
If a verification prompt is unclear, use the support link shown in your account. Do not guess — incorrect submissions add time to the review.
The payment methods below are the configured local routes on ez66 for Bangladesh. Each one appears in the cashier section of your signed-in account. The method list shown in your account is the authoritative view — availability can vary depending on your account status and region. Always check the cashier screen for current options before starting a transfer.
Nagad is available as both a deposit and withdrawal route. Select it from the cashier, enter the transfer number shown and complete the transaction from your Nagad wallet.
Rocket transfers are accepted for deposits and withdrawals. The cashier screen shows the destination number and reference details needed to complete a Rocket payment.
Upay is a configured route in the ez66 cashier. Follow the same step — select Upay, note the reference, and complete the transfer from your Upay wallet app.
Bank Transfer appears as an option in the cashier for eligible accounts. Check the withdrawal screen for the bank details and reference code required for this route.
After every deposit or withdrawal, your account transaction history holds a record with a reference number, method label, amount and status. Matching your wallet receipt to the account record is straightforward when you keep both the wallet transaction ID and the ez66 reference from the cashier screen. Discrepancies are easier to resolve when you can provide both sides of the trail to our support team.
Every cashier transaction generates a reference number. Copy or screenshot it at the time of the transaction — this is the primary identifier if you need to raise a query with our support team.
Account history uses status labels: Pending means the transaction is in queue; Completed means funds have moved; Failed means the transaction did not go through. Do not re-submit a Completed transaction.
Open your Nagad, Rocket or Upay app and find the matching transaction by date and amount. The wallet transaction ID is the evidence you need if a deposit does not reflect in your account.
Store wallet screenshots or SMS confirmations until the account status shows Completed. If you contact support about a delayed transaction, share the wallet receipt and the ez66 reference together.
Every transaction on your ez66 account goes through checks on both the platform side and the wallet side. The steps below outline where those safeguards sit and what you should do to keep your account secure. None of this requires action beyond what the account area already asks of you — these are the protections already in place.
Always access your account through ez66. Check the address bar before logging in. We do not operate through alternate domains, and we will not ask for your password through a third-party link or message.
Your account details must match the wallet registered to your name. We verify wallet ownership during the account-check stage so that payouts go only to the correct holder, not a third party.
Before your first withdrawal, the cashier confirms that the Nagad, Rocket or Upay number you entered belongs to the account holder. This check is a one-time step shown in your account area.
If you notice an unauthorised transaction or an account access issue, use the support link inside your signed-in account immediately. Our support route is published in the account area — do not rely on contact details shared outside that page.
The questions below cover the deposit and withdrawal steps that come up most often. If your situation is not covered here, the support route inside your signed-in account is the right place to ask.
Nagad, Rocket and Upay are the configured deposit wallets on ez66. The cashier screen inside your account shows the full current method list and the transfer details for each one. Check there before starting a transfer, as availability depends on your account and region.
The minimum deposit amount is shown on the cashier screen when you select a payment method. We do not publish a fixed figure here because limits can vary by method and account status. Always read the amount shown on the deposit screen before sending your transfer.
First check your wallet transaction history to confirm the transfer was sent successfully. Then open your ez66 account history and look for a Pending entry with the matching amount. If nothing appears, contact support with your wallet transaction ID and the ez66 cashier reference number.
Withdrawals go only to the wallet number registered to your ez66 account. If you need to update your withdrawal wallet, check the account settings screen for the correct process. Our support team can walk you through the verification step required to change a registered wallet number.
Pending status means the transaction is in the processing queue. The expected window is shown on the withdrawal screen at the time of submission. If the status has not changed after that window, contact support through the link in your account and share your withdrawal reference number.
The verification fields required are shown in your account area — they vary by account. Typically, identity details and wallet ownership are checked. Follow the prompts in sequence and complete only the fields the screen asks for. Contact support if a verification step is unclear before submitting.