Sports / Mobile
ez66 is committed to being clear about what account and transaction data we collect, why we collect it, and how you can review or update it. Access to this platform depends on your local law and eligible regions.
When you open an account with ez66, we collect the information you provide directly — your name, contact details, and the payment method you select during registration or deposit. If you fund your account using Nagad, Rocket or Upay, we record the transaction reference and wallet identifier associated with that payment to reconcile your balance and handle any disputes. We do not store your full mobile wallet credentials; the wallet provider handles authentication on their side. We also collect technical data automatically: device type, browser session identifiers, and the pages you navigate within the platform. This helps us maintain session stability and understand which account paths cause friction. We do not sell this data to third parties for marketing. Where we share data with payment processors such as Nagad, Rocket or Upay, it is limited to what those processors need to complete your transaction. Retention periods apply: account data is kept for as long as your account is active and for a period afterward as required by applicable rules in your eligible region. Eligibility and applicable data rules depend on local law where you access this platform.
Transaction references tied to Nagad deposits are stored for balance reconciliation only.
Rocket wallet identifiers are shared with the processor solely to complete your transaction.
Upay payment data is processed under the same limited-sharing approach as all wallet routes.
This policy covers information processed by ez66 directly. It does not extend to third-party services you reach through links on this platform, nor to the independent data practices of payment processors. Each scope area below describes what falls inside or outside our responsibility.
Data you submit when creating or updating your account — name, contact detail, wallet identifier — is covered in full. We control how this data is stored, who can view it internally, and how long we keep it.
Payment references generated when you deposit via Nagad, Rocket or Upay are within scope. We pass only the minimum required fields to the processor; the processor's own privacy terms apply to what they store on their side.
Browsing and session data collected while you navigate the platform — page views, click paths, session duration — is within scope. We use this to improve account flows, not to build advertising profiles.
External links, wallet provider apps and any service outside the ez66 domain are outside the scope of this policy. Review each provider's published privacy terms before sharing data with them.
You have practical actions available to you under this policy. Start by logging into your account — your registered contact details and wallet information are visible in the account settings area, and you can submit a correction request directly from there. If you believe a payment reference has been recorded incorrectly, raise it through the support contact route; we will verify the record against the transaction reference from your Nagad, Rocket or Upay provider and correct any discrepancy. For broader data questions — what we hold, how long we hold it, or who has accessed it — you can send a written request via our published support email. We aim to acknowledge data requests and provide a response within the timeframe required by applicable rules in your eligible region. Eligibility for specific data rights depends on local law where you access the platform. Do not share your account password or wallet PIN with support staff; we will never ask for either.
Log in and open account settings to see your registered details and linked wallet identifiers at any time.
Submit a correction through account settings or via our support contact route if any registered detail is inaccurate.
Send a written request to our published support email to ask what data we hold, how long we keep it, or who has seen it.
For payment-linked data concerns — a Nagad, Rocket or Upay reference you cannot account for — contact support with your transaction reference to start a review.
If you have a question about this privacy policy — a data correction, a question about retention, or a request to understand what we hold — use the contact routes published on this site. We do not publish response-time commitments we cannot verify, but every written request receives a substantive reply.
Send data requests and privacy questions to the support email address published in the contact section of this site. Include your registered account identifier so we can locate your record.
For urgent account-level data questions, the live chat route on this site connects you directly to the support team. Have your account details ready before you start the session.
For self-service corrections — updating your contact details or reviewing your linked wallet information — log in and open the account settings page directly.
We approach data handling with a narrow-use principle: data collected for a payment purpose is not repurposed for unrelated activity. Our approach covers four areas that matter to account holders.
We use session cookies to keep you logged in and functional cookies to remember your account preferences. We do not use advertising cookies that track you across other sites. You can clear cookies through your browser settings at any time.
Account access is protected by the credentials you set at registration. We do not ask for your password or wallet PIN through any support channel. If you receive a request claiming to be from ez66 that asks for credentials, do not respond and contact support.
We retain account and transaction data for as long as your account is active and for the period required by applicable rules in your eligible region. You may request an account closure through the support contact route; we will confirm what data is retained post-closure and why.
To update registered details — contact information, linked wallet for Nagad, Rocket or Upay — use the account settings page or send a written request to our support email. We verify identity before making changes to sensitive fields.
These are the privacy questions we hear most often from account holders in Bangladesh. Each answer reflects our actual practice; where an answer depends on your location, we say so.
We collect the name, contact details and payment wallet information you submit at registration. If you deposit via Nagad, Rocket or Upay, we also record the transaction reference linked to that deposit. Technical session data — device type and browser identifiers — is collected automatically.
We share payment data only with the processor needed to complete your transaction — Nagad, Rocket or Upay as applicable. That share is limited to what the processor requires. We do not sell wallet data or share it with advertisers.
Log in and open account settings to review your registered details. If a field is inaccurate, you can submit a correction request from there or contact us through the published support email. We verify identity before changing sensitive fields.
We keep records while your account is active and for a period afterward as required by applicable rules in your eligible region. If you close your account, you can ask us in writing what data is retained and for how long. Retention rules depend on local law where you access the platform.
You can request account closure through the published support contact route. We will advise you on what data must be retained under applicable rules and what can be removed. Data deletion rights depend on local law and your eligible region.
We never ask for your account password or mobile wallet PIN through any contact channel. If you receive a message requesting those details and claiming to be from ez66, do not respond. Contact our support team through the published site route to report it.